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AIssistant support page


Follow these simple steps to install the AIssistant app for Slack on your workspace.

Step 1: Add the App to Your Workspace

Click on the installation button. You will be redirected to a Slack authorization page. On this page, you’ll see a list of permissions that the app requires to function correctly.

Add AIssistant

Step 2: Authorize the App

Click “Allow” to grant the necessary permissions to the AIssistant app for Slack. This will add the app to your workspace and enable it to operate with the specified permissions.

Step 3: Start Using AIssistant

You can now interact with the AIssistant app by using the slash command /gpt ‘your query’ or by sending a direct message to the app.

Enjoy using AIssistant to enhance your Slack experience! If you encounter any issues or need help, please follow the instructions below to contact our support team.

Contact Us


For any questions, issues, or feedback, please send an email to our support team at:

Contact Form

You can also reach out to us by filling out our contact form at the bottom of the page. Our support team will get back to you as soon as possible.

Social Media

Follow us and get in touch on our social media channels:

Accessing, Deleting, and Transferring Your Data

We value your privacy and strive to be transparent about our data practices. Although our app for Slack does not store any personal data, it forwards user requests to OpenAI’s APIs, a third-party service, for processing. As a result, the data retention period for personal data is governed by OpenAI’s data usage policy.

Data Handling with OpenAI’s APIs

Our app forwards user requests to OpenAI’s APIs for processing. As of March 1, 2023, OpenAI will not use data submitted by customers via their API to train or improve their models, unless we explicitly decide to share our data with them for this purpose. The AIssistant integration has not opted-in to share any data. Read more about their API data usage policies on their website.

Data Collection and Usage

Our app collects and processes the following data:

  1. User input (e.g., text messages) in the context of using the app within the Slack platform.
  2. Slack user IDs, channel IDs, and team IDs to provide the intended functionality within the Slack platform.

We do not store any personal data collected through our app. The user input is forwarded to OpenAI’s APIs for processing, and the processed data is returned to the Slack platform to deliver the app’s functionality.

Requesting Access, Deletion, or Transfer of Your Data from OpenAI

From OpenAI: Any data sent through the API will be retained for abuse and misuse monitoring purposes for a maximum of 30 days, after which it will be deleted (unless otherwise required by law). A limited number of authorized OpenAI employees, as well as specialized third-party contractors that are subject to confidentiality and security obligations, can access this data solely to investigate and verify suspected abuse.

Personal Data Collection and Processing

Our app is designed to collect and process personal data only for specified, explicit, and legitimate purposes.

Contact Us

If you have any questions or concerns about our data practices or this privacy policy, please don’t hesitate to contact our privacy team at:

Frequently Asked Questions (FAQ)

How do I install the app?

To install the app, follow the instructions provided on our installation page (in Norwegian).

How do I configure the app settings?

You can configure the app settings from the app configuration page within your Slack workspace.

How do I uninstall the app?

To uninstall the app, visit the app management page in your Slack workspace, find our app, and click “Remove App.”

Who can access the app?

The app is accessible to all members of your Slack workspace. Workspace administrators can control the app’s permissions and settings.

If you have any other questions or need further assistance, don’t hesitate to contact our support team via the methods mentioned above.

AIssistant Terms of Service

By using AIssistant, you agree to our Terms of Service and Privacy Policy. Make sure you read and understand these documents before using our service.

  1. Acceptance of Terms: By accessing or using AIssistant, you agree to be bound by these Terms and our Privacy Policy.
  2. Changes to Terms: We may update or modify these Terms at any time, and your continued use of the Service signifies your acceptance of the new Terms.
  3. Eligibility: You must be at least 13 years old to use the Service, unless a younger age is permitted by the laws in your jurisdiction.
  4. User Accounts: You are responsible for maintaining the confidentiality of your account credentials and any activities under your account.
  5. Content and Intellectual Property: You may use content generated by the Service for personal, non-commercial purposes.
  6. User Conduct: Do not use the Service for any unlawful or prohibited purposes.
  7. Termination: We may terminate or suspend your access to the Service at any time for any reason.
  8. Disclaimer of Warranties: The Service is provided “as is” and “as available,” without any warranties of any kind.
  9. Limitation of Liability: AIssistant is not liable for any damages arising from your use of the Service.
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